COVID-19: Accessing Local Resources

If you or someone you know needs assistance right now as a result of the COVID-19 pandemic, United Way of Greater Richmond & Petersburg can connect you to local services that can help. Learn more below. 

211 is a free, confidential referral and information helpline and website that connects people of all ages and from all communities to essential health and human services, 24 hours a day, seven days a week.  

Call 2-1-1 or 

The Greater Richmond Regional Hotline is staffed 24/7 by paid specialists and volunteers, who have been cross-trained to explain the sexual and domestic violence services available through each agency, throughout the region. To access the Domestic Violence Regional Hotline, call 804-612-6126. 

The Virginia Department of Agriculture and Consumer Services (VDACS) is loosening income eligibility requirements for the Emergency Food Assistance Program to increase access during the COVID-19 outbreak.  

If you, or someone you know, is in need of emergency food assistance, there are resources available: 

  • Feed More’s Hunger Hotline connects individuals in need of emergency food assistance with a local food pantry or program. Call 804-521-2500 ext. 631 or visit Hunger Hotline Inquiry.
  • To locate a food access agency near you, visit Feed More’s Agency Network Locator. 
  • For school-age children in need of emergency food assistance, text FOOD or COMIDA to 877-877 or visit School Meal Finder

The Virginia Department of Health is operating a Coronavirus Hotline that is available 24 hours a day, seven days a week. To reach the Coronavirus Hotline, call 1-877-275-8343 or visit 

The Homeless Crisis Line facilitates access to resources and shelter alternatives for those who are three days or less away from losing their housing. This line is also available for those already experiencing homelessness. To reach the Homeless Crisis Line, call (804) 972-0813. 

Over the past month, the Virginia Employment Commission (VEC) has seen a dramatic rise in the number of unemployment claims. If you have lost your job or seen your income drastically reduced due to the COVID-19 pandemic, you are not alone. United Way has created a guide will help you navigate some of the important steps in applying for unemployment benefits in Virginia. Visit CARES Act: Accessing Unemployment Benefits to learn more.