Find Help Now

If you or someone you know needs assistance, United Way of Greater Richmond & Petersburg can connect you to local services that can help. Learn more below.

Through the Emergency Food and Shelter Program, you can find information about available food services in our region. Additionally, local nonprofit Feed More offers help through their Hunger Hotline at (804) 521-2500, connecting you with food services, programs and resources closest to you. 
  • If you are currently experiencing homelessness or are within three days of losing shelter, contact the Homeless Connection Line at (804) 972-0813. The Homeless Connection Line facilitates access to resources and shelter alternatives for those who are three days or less away from losing their housing. This line is also available for those already experiencing homelessness.
  • If you need help staying in your current housing, contact the Housing Resource Line at (804) 422-5061. The Housing Resource Line is a new resource to help you gain access to essential housing services. The Housing Resource Line can help with financial assistance, emergency assistance and foreclosure prevention, among other resources.

The EmpowerNet Hotline is available 24 hours a day, 365 days a year, with trained crisis intervention staff and volunteers answering all calls. Translators are available via language lines for non-English speaking callers. In addition, TTY is available for individuals in crisis who are deaf/hearing impaired. Call or text (804) 612-6126 for crisis intervention, emergency shelter, counseling, case management, hospital-based services and other support.

United Way offers two programs that provide free tax assistance for low- to moderate-income families and individuals.

  • United Way’s Volunteer Income Tax Assistance program offers free tax preparation for families and individuals with income of $55,000 or less. Tax prep sites are located throughout the Greater Richmond and Petersburg region. Learn more here.
  • MyFreeTaxes is a free, safe and easy way for individuals and families to file their taxes online. The program is available to anyone with a household income of $66,000 or less in 2018. Learn more here.

United Way of Greater Richmond & Petersburg partners with SingleCare (formerly FamilyWize) to offer a free prescription assistance discount card to help everyone in our community. Click here to learn more and get your card.


Find Additional Help Through 211 Virginia

If none of the above services meet your needs, call 211. 211 Virginia is a free, confidential helpline and website that connects people of all ages and from all communities to essential resources and services, 24 hours a day, seven days a week. 211 Virginia offers support in various areas of need, including:

  • Basic human needs: Food banks, shelters, rent or utility assistance
  • Physical and mental health resources: Medicaid, Medicare, prenatal care, children’s health insurance programs, crisis intervention, support groups, counseling, alcohol and drug rehabilitation
  • Work initiatives: Educational and vocational training programs, English as a second language classes, job training, GED preparation, financial and transportation assistance
  • Support for seniors and those with disabilities: Area Agencies on Aging, independent living centers, adult day care, meals at home, respite care, home health care, transportation and recreation
  • Support for children, youth and families: After-school programs, tutoring, mentorship programs, family resource centers, protective services, counseling, child care centers and recreation

Learn more about the resources and services offered by 211 Virginia.